Carnival Corp. announced the appointment of a new president for Princess Cruises, the world’s largest cruise line operator. The company named Kevin Sheehan as President and Chief Executive Officer effective March 1st, 2019.
John Padgett is the new president of Princess Cruises. John Padgett has been with Carnival Corp. since 2012 and was previously a vice president of marketing for Princess Cruises.
Princess Cruises has a new president, starting immediately, according to Carnival Corporation.
Princess has appointed John Padgett as its new CEO, and he will be responsible for all of the company’s performance and operational responsibilities, as well as the fleet of 14 ships it operates throughout the globe.
Padgett, John (Photo courtesy of Princess Cruises)
Jan Swartz, the former president of Princess Cruises and now the group president of the Holland America Group, which comprises Princess Cruises, Holland America Line, Seabourn, and P&O Cruises Australia, will be his immediate boss.
Padgett has been the chief experience and innovation officer at Carnival Corporation since July 2014, where he is in charge of guest experience innovation, development, creation, and integration. In that capacity, he aided in the transformation of the company’s strategy to providing unique guest experiences based on personal interactions and customized to individual passengers’ tastes.
Princess Majestic (Photo courtesy of Princess Cruises)
Padgett and his innovation team developed unique TV and digital video programming emphasizing the pleasures passengers have while on a cruise, which they showcased at the 2017 CES event. In his new position as Princess’s president, he will continue to oversee the company’s innovation section.
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Padgett was a major contributor to the creation and execution of the Princess MedallionClass experience, which is currently accessible throughout the entire Princess fleet.
This involves the design and development of the wearable Medallion device, as well as the OCEAN platform, which improves and personalizes the cruise experience across the board, from meals and drinks to entertainment, shore excursions, and hotel guest services, among other things.
The Princess Medallion is a gadget that may be worn.
“John is the brains behind our cutting-edge OCEAN platform and was a major role in our fleet transformation, working directly with Princess crew members in almost every aspect of our business to ensure that all of our passengers get the MedallionClass experience,” Swartz added.
“John’s vision, drive, and performance, as well as his dedication to delivering the finest guest experience in the business, have helped Princess position itself for long-term success. We are delighted to welcome John to the position and look forward to his leadership as we navigate this fast-paced, dynamic climate.”
Padgett worked for Walt Disney Parks and Resorts for 18 years before joining Carnival Corporation as chief experience and innovation officer, where he was responsible for the invention, development, and implementation of guest engagement innovations such as the MagicBand, FastPass+, and Disney’s Magical Express.
Padgett has nearly two dozen patents and numerous invention awards, as well as a master’s degree in business administration and a bachelor’s degree in finance from Virginia Tech.
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The jan swartz husband is the new president of Princess Cruises.
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